1. Order Processing
•In-Stock Items: Orders for in-stock jewelry are typically processed and dispatched within 1 to 2 business days.
•Custom or Made-to-Order Items: Bespoke pieces and items requiring resizing or engraving will require additional production time, generally ranging from 2 to 4 weeks. You will be provided with an estimated completion date upon order confirmation.
2. Shipping Rates and Delivery Estimates
We offer fully insured shipping on all orders to guarantee the safe transit of your high-value items.
•Domestic (UAE): We offer complimentary express delivery within the United Arab Emirates. Orders generally arrive within 1 to 2 business days after dispatch.
•International Shipping: We ship globally using premium, secure couriers (e.g., FedEx, DHL). International shipping rates are calculated at checkout based on the destination. Delivery typically takes 3 to 7 business days after dispatch.
3. Tracking and Security
Once your order is dispatched, you will receive a shipping confirmation email and WhatsApp notification containing your tracking number. All Estilos shipments require a direct signature upon delivery due to the value of the contents. We do not ship to P.O. Boxes.
4. Customs, Duties, and Taxes
For international orders outside the UAE, your shipment may be subject to import duties, taxes, and customs fees levied by the destination country. These additional charges are the sole responsibility of the recipient. Estilos has no control over these charges and cannot predict what they may be.